Privacy Policy – Solve – Electrical Service

 

Privacy Policy – Solve – Electrical Service

Effective Date: 02 January 2026

Solve – Electrical Service we are  committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect your information when you use our mobile application.

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1. Information We Collect

To provide our electrical service features effectively, we may collect the following information:

• Personal Information

  • Name

  • Phone number

  • Service address or location (for service delivery)

• Device & Usage Information

  • Basic device information

  • App usage data (for performance and improvement purposes)

👉 We do not collect or store sensitive personal data, such as:

• Bank or payment details

• Passwords

• Aadhaar, PAN, or other government-issued IDs

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2. How We Use Your Information

The information we collect is used strictly for the following purposes:

• To provide electrical installation, repair, and maintenance services

• To contact users regarding service requests and updates

• To improve app performance, reliability, and user experience

• To enable communication between users and service providers

We use your data only for legitimate app functionality.

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3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only in the following limited cases:

• When necessary to complete a requested service

• When required by law, regulation, or legal authority

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4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or loss.

However, please note that no digital storage or transmission method is 100% secure, and we cannot guarantee absolute security.

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5. Data Retention

We retain user information only for as long as it is required to:

• Provide services

• Fulfill legal or operational requirements

Once data is no longer needed, it is securely deleted.

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6. Children’s Privacy

Solve – Electrical Service is not intended for children under the age of 13.

We do not knowingly collect personal data from children.
If such information is discovered, it will be deleted immediately.

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7. App Permissions

Our app may request the following permissions:

• Phone Permission – to allow users to call service providers

• Location Permission – to provide nearby electrical services

All permissions are used only for core app functionality and not for background tracking.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be:

• Posted within the app, or

• Updated on the Google Play Store listing

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9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: kamald230@gmail.com
📱 App Name: Solve – Electrical Service